SaniLog · Support

Nail · Barber & Cosmetology

Frequently asked questions

Which trades does SaniLog cover?

SaniLog is one app for the personal-care trades that disinfect tools and stations rather than sterilizing them: nail salons, and barbershops and cosmetology. When you set up the app you choose the trade you run (you can pick more than one), and you can change that any time in Settings → Trades. Nail salons get the foot-spa cleaning log; barber and cosmetology use the shared implement and end-of-day disinfection logs.

What disinfection records can I keep?

SaniLog logs implement disinfection (the implements, the EPA-registered disinfectant, contact time, and who did it), end-of-day sanitation, and, for nail salons, foot-spa cleaning. Each entry is dated and attributed so the daily record is complete.

Does SaniLog set my state board rules automatically?

SaniLog ships with a sensible default disinfection schedule and reminders that fit common state board expectations, and you can tailor the cadence to your routine. It doesn't yet encode every state's specific cosmetology rule, so confirm the exact contact times and frequencies with your state board — the app keeps the record; you set the schedule that matches your rule.

How do I produce a report for an inspector?

Export a paginated PDF for any reporting period in one tap. It opens with a cover page showing your business, license, the period, and a completeness summary, followed by a table for each record type. Share or print it straight from the app.

What is the 'Verified' badge on a record?

Every record carries a tamper-evident, SHA-256 hash-chained audit trail. When the chain is intact the record shows a 'Verified' badge; if a record was changed outside the normal edit flow it shows 'Altered' instead. This lets you, and an inspector, trust that the log hasn't been quietly altered.

Can more than one person share the same logbook?

Yes — sharing a shop's logbook with other staff is what the Pro plan is for. From Settings → Team & sharing, the owner can invite another person; each invited person needs their own iCloud account and accepts from a link in Mail or Messages. You can set each person to read-only or read-and-write and remove anyone at any time. The records stay in the owner's private iCloud, with no Handler Labs server in the middle.

Where is my data stored, and how do I move to a new phone?

Your records live in your own private iCloud and sync automatically across the iPhones and iPads signed in to the same Apple Account — no account to create with us, and nothing stored on our servers. To move to a new phone, sign in with the same Apple ID and install the app; your records appear. You can also export a JSON backup any time from Settings → Backup & sync, and restore it from there.

How do the free trial and subscription work?

SaniLog starts with a 14-day free trial. After that it's a subscription: Standard (a single salon or shop) at $9.99/month or $89/year, or Pro (multiple stations or locations) at $19.99/month or $159/year. It renews automatically until you cancel, which you can do any time in your Apple Account settings. On a new device, use Settings → Restore Purchases to restore your subscription.

How do I delete all my data?

Go to Settings → Delete all data and confirm with 'Delete everything.' This permanently removes the records this app created, both on your device and in your private iCloud, and it can't be undone, so export a backup first if you might need it. A shop that another owner shared with you is not affected by this.

Still need help?

Email us at [email protected]. We typically respond within 1 to 2 business days.